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Last Update: April 3rd

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Contact Us
 
___________________

 



                  Purchase Gear / Lesson payments or Deposits 

 

"Buy Now" Payment Buttons   

 

Contact Us:  You've got kiting questions and we have your Kiting Answers! : )




     Email is preferred.
  Because we can check-it both in the office, AND on the Beach!
    Its also allow us to keep a record of the conversation for better Customer service.
 
    
     Email address:    info  @   kitemare  . com   (Remove the extra spaces before sending)

    Email Subject Line:  
    Use Kite or board related words to help us separate you email from the spam.

    Example:  Kite Lessons,   Trainer kite question,  Landboading,  which board?,  etc.


     Emailed Us and didn't get a reply? 

    Spam filters Sometimes sort email incorrectly. and they may be accidentally deleted.  
    If this happens,  please email us again or CALL and leave a Voicemail message.   
     
We answer all of them.

    Your message is very important to us!
   

    Telephone:      (727) 565-2140 


     ALWAYS, Always, Always,  leave a complete message when you call.
     *
Your Name,  Your Phone Number with Area code  ( Speak slow and clearly )
     Thanks!!!!!!!!!!!
     

     Even better...
  

    Send us an Email  WITH  your Phone number.

     As you can imagine....

     We get a ton of inquires and it really helps us to have an email to
     keep a record of our conversations for better customer service.

     Privacy:  We only use your email to respond to your questions. 
     We hate spam also.


     Skype:   Call us using Skype,  for free, anywhere is the world
    
 
Our Skype Name is the same as our website name:  " Kitemare.com "

      Don't have Skype? ....  What are you waiting for?  free calls, owned by Ebay.
      Download it now at www.skype.com
                                      

KiteBoarding LESSONS
Please email us.

 

24-Hour Testimonial line

Love your new kite?  Impressed by our Website or Customer Service?  
We've love to hear about it.  
Its easy!  It works just like recording a voice mail. 

(214) 231-2911 extension: 5690 #




Payment Options

All Major Credit Cards Accepted  

( Paypal is our Credit Card processor, but...  NO special account is needed.

Just use your favorite major credit card.


DiscoverAmerican ExpressMastercardVisa   Discover, Amex, MC, & Visa





International Customers Welcome!

We can ship Trainer kites and large inflatable kites to Canada, NZ, Australia,
and most of Europe.
  
International Shipping costs
2m - 3.6m  kites: $20 - $30
Larger Kites:  $30-$40, and sometimes Free!  (amount varies with destination and kite size)
Contact Us Now for a quick INTL shipping quote.

Courier:  www.USPS.com   
Service Type: 
International Priority "EMS"

International Shipping Transit Time:  
7 days is the norm, but please allow 10-14 days

Canada: 

2 Taxes:   6% GST,  and the PST specific to your province (average 5-7%, Alberta is 0%)


Europe:   Vat Taxes of 17-25 % 
have been reported to us by some of our customers.
We have no control over this.



Skype or email us for a price quote.

Personal Currency Assistant™




Secure Online Payments

PayPal , an Ebay company, is used as our " payment processor".

NOTE:  You "Do NOT need" a PayPal account, Just a regular Credit card.
For Secure online ordering, PayPal is as safe as it gets for processing
your Credit Card information online.
After 4+ years we've never had a problem.

Order Processing time:

Fast!
Most order ship out the following day, and sometimes
"same day" if the order is received early enough.

Shipping:

Many items include free shipping. (USA Only)
Please check the item listing for pricing details.

Couriers:  UPS, FedEx, and USPS ( US postal service )

Transit Time:

Free shipping is normally via UPS Ground. 
1-6 Business days to any US city.

Expedited Shipping:

"Overnight, 2nd-day,  3rd-day,  and Postal Priority Mail available.
 Need it extra fast?   email for price quote.

This is the average expedited shipping cost on the Beamer 3.6m

UPS ground           0.00      ( We pay $12.00, you pay $0 )
3 day select       + 20.00    
2 day Air           + 40.00    
Next day Air      +  80.00   





A Reputable Company

Kitemare has been in the Kite business since the year 2000.
Read and listen to what our customers have to say on our
Comments and Testimonials page.
Our policies an business philosophy are pretty straight forward.
Our goal is simple "Safe and Happy Kiters"

Like any company, we're not perfect,  we're not immune to mistakes,
but we our committed to getting it right,
and to Constant and Never ending Improvement.

 

To make a purchase:  


Please scroll down to select the appropriate 
"click here to buy" button next to the item you want,

Item not in the list?    No problem. :)

just use the "Special item, package, Service" button for other customized 
purchases, Special offers, used gear, international shipping, or any other
purchase without a dedicated payment button.

Note:  The "Special item" button can also used as an alternate payment button
to purchase anything on this site, as long as you know the total delivered price
in USD.


Address - Store Front

Kitemare began as a Kite school, later opened a storefront,
and now we settled on 100% online Sales, and a Mobile Kite school.

Online sales have proved to allow us to:

Lower prices,
Maximize customer service, and customer satisfaction.
and still allows for time for Kiting

Time spent Kiting is the ONLY way to keep the
stoke and to insure we really know what were talking about.


Returns / Exchanges

14 days
.  If you do not like your purchase within 2 weeks, call or email us, Don't wait!
30 Days   for Best Kites.

"We want safe and happy customers, and will do what we can to keep you stoked!"   
Exchange, upgrade, downgrade, refund, whatever is needed, as long as its done
within a reasonable time frame.

Its important for you to be happy with your purchase from Kitemare.com!  
If you are unhappy with a purchase for any reason, or have a warrantee issue,
please call or email us right away


All returns MUST be given a "RMA" Number to insure proper crediting
to you account.



Mailing address / Shipping Address  ( This is NOT a storefront address ).

*** NOTE: In some cases we will provide you with an alternate
address of the US distributor or a factory approved repair center.

Kitemare
4905 34th St. South # 185
St. Petersburg, FL 33711

Email us "BEFORE"  returning gear.    





Order confirmation: 


Its our policy to confirm your order by email.
Due to Spam filter by Internet service providers, some email may
not get through, or end up in your spam "junk-mail" folder.

Note sure if we received your order?  email us anytime.



Selecting the Right gear:
                                                                       

For more information on the any of our products please call or e-mail. 

Choosing the right gear is critical to your success in learning this new sport.  

In a world of seemingly endless answering service menus, (automated hell) , 
its nice to speak to a "real live kiteboarder"  to answer all your questions 
and concerns. 
That's what were here for!  The policy at KITEMARE is 
personal service to ensure you get great gear... at a great price!  
If we don't have have what you want. we'll get it or direct you to someone 
who has what you're looking for.





Credit cards are recommended,  e-checks typically cause a 4 day delay for clearing.
If you have any difficulties, Email Us: info @ kitemare.com    and please be sure to
include your phone number.  

* No fear,  We appreciate your privacy, and dislike SPAM as much as you do.

Payment challenges?   Contact-Us right away,  there is normally a quick and simple solution.



BUY NOW   Payment Buttons

Note: 
A Paypal account is "NOT" required.

Just use any Major Credit Card: 
VISA, MasterCard, Amex.


Paypal is our Credit Card Processor of choice because of their strict anti-fraud measures.

 

Item Description Payment Buttons

(All Major Credit Cards Accepted.
DiscoverAmerican ExpressMastercardVisa

Paypal is the CC processor.
No special account needed.
Pay with ... MC, Visa, Discover, or Amex
Free

Ground Shipping
(*within the US)

Instructional DVD  The best instructional DVD for beginners currently available.

 
Additional Comments

Please email us for shipping
quote if outside the US.
SPECIAL ITEM,

GEAR PACKAGE, 

Or SERVICE.
SPECIAL ITEM
Payment Button:

Use your: MC, Visa, Amex, Discover, paypal
<< Click it.
Before "paying"
You'll be able to
type in Additional info
like:

ITEM (S) Description
Note to the Seller
Kitemare
Use the payment button for
any special item or service such as:
Customized Gear Packages,
Used Gear, Shipping Charges.
Balances due, or for items without a specified button.
You'll need to know
the total amount before
using this button.
Gift Certificate  
  Not sure what to buy for a gift?  
Let them decide!
Simply choose an amount that fits your needs.
New Tech 2.2 w/ DVD

$119.  


 

Free Shipping
Free DVD
SOLD-OUT
4-line Trainer Kite
Complete Pkg:   
PLUS  Instructional DVD
HQ Rush-II  "250"

$132.
 
Free Shipping IN_STOCK

2-line Traction-Trainer Kite
Complete
HQ Rush-II  "250" w/ DVD

$152.  DVD
 
Free Shipping
 
IN_STOCK

2-line Traction-Trainer Kite
Complete
HQ Rush "300"

$156.

 
Free Shipping
 
Rush 300

IN-STOCK

2-line Traction-Trainer Kite
Complete
 
HQ Rush "300"  w/ DVD

$176.   DVD

 
Free Shipping
 
Rush 300

IN-STOCK

2-line Traction-Trainer Kite
Complete
HQ Rush 300-PRO

(3-line kite )

$189.00
 
Free Shipping
 
Rush 300-PRO   ( 3-line )

IN-STOCK

3-line Traction-Trainer Kite
Complete
HQ Rush 300-PRO w/DVD

(3-line kite )

$209.00 
  DVD
Please scroll up a bit and use the
"Special Item" Payment button above.
Free Shipping
 
Rush 300-PRO   ( 3-line )

IN-STOCK

3-line Traction-Trainer Kite
Complete
Best "3m" 

$149.


FREE Shipping
 
SOLD-OUT
Best "3m   w/DVD

$169.    DVD
 
FREE Shipping

 
SOLD-OUT

2-line Traction-Trainer Kite
Complete. + DVD
THE ULTIMATE
Trainer-Traction Kite.

HQ Beamer 3.6m "TSR"

$299.00 DVD
 
Free Shipping
Free DVD
Only a hand full....

Only "11" Remaining
Beamer 3.6m TSR

as of April 3rd 9:00 am

4-line Traction-Trainer Kite
Complete pkg ready to fly
Include Instructional DVD

 
New Tech 3.6m  w/  DVD

$219.00 DVD
 
Free Shipping
Free DVD
 

IN-STOCK
Color Avail:  Flame pattern

4-line Traction-Trainer Kite
Complete Pkg. Ready to Fly
Include Instructional DVD
 
HQ Scout 4m


$370.00
Please use the
"Special Item" payment
button below
Free Shipping
Free DVD
IN-STOCK  NEW Model

4-line Traction-Trainer Kite
Complete Pkg.
Include Instructional DVD
HQ Scout 5m

$408.00
Please use the
"Special Item" payment
button above
Free Shipping
Free DVD
IN-STOCK   NEW Model

4-line Traction-Trainer Kite
Complete Pkg.
Include Instructional DVD
LANDBOARD

Ground Industries 

AK-103 Off-Street

$199 + $20 Shipping
 
 
Details on the
Landboarding Page
Standard AK-103 includes
GI Skate Trucks
GI Knobbies
Cross-Air Hubs

3' Wide Sick-Slicks w/ GI Multi-Hubs Optional. +$10.
LANDBOARD

Ground Industries 

Pro Patrol  106
All terrain (landboard)


$349.00
 
 
Free Shipping
 
Complete Board Pkg with footstraps
and your choice of Tires.
Knobbies or Slicks


Note:  "Payment button not responding?"

Two possible reasons / Solutions

1.  You're using a pop-up blocker  ( Hold down the Control or shift key, as you click the payment button)

2.  You are behind a corporate file wall.  ( Check with your IT person ).

3.  Still no luck,  

Email us with the item you want to purchase and we'll reply email with a
"payment request" link  or a Buy Now button.


???  Don't See the item you want to buy ?
  

Just use the "Special Item" customizable payment button directly above.

Other Questions?   We're always here to help.  Full contact details are at the top of this page.



THANK YOU for choosing Kitemare.com!

Your support is Greatly Appreciated!

- Jeff Weiss / Owner

 


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